Jeyarajan Ramanujam

Delivery Manager | Agile Coach | Program Leader

Seasoned technology and delivery leader with 21+ years of experience driving large-scale enterprise transformations across banking, insurance, retail, telecom, and technology domains.

Jeyarajan Ramanujam

21+

Years of Experience

500+

Connections

300+

Practitioners Trained

5+

Certifications

About Me

As a Release Train Engineer at American Express, I lead and facilitate agile transformation initiatives across multiple teams and platforms, using my extensive knowledge and experience in various agile frameworks, methodologies, and tools. I have 22+ years of software industry experience, including 10 years of techno-management and 12 years of agile leadership roles, such as Scrum Master, Product Owner, and Agile Coach.

Professional Experience

Delivery Manager

2024 – Present | Tata Consultancy Services

Leading software service delivery with focus on cybersecurity operations, resourcing, stakeholder management, and customer success.

  • Manage end-to-end delivery of cybersecurity projects
  • Lead cross-functional teams across multiple geographies
  • Drive customer satisfaction and strategic stakeholder relationships

Release Train Engineer / Agile Coach

2020 – 2024 | Tata Consultancy Services

Led enterprise-wide Agile and SAFe transformations for global clients including Nationwide Building Society, Prudential Insurance, EY, and AXA (UK & US).

  • Designed and executed scaled delivery models (ARTs, SoS, Kanban, Scrum)
  • Conducted Agile maturity assessments, roadmaps, and coaching for leadership
  • Delivered classroom and enterprise training for 300+ practitioners
  • Facilitated PI Planning, System Demos, and Inspect & Adapt workshops

Agile Coach / Program Manager

2014 – 2020 | Tata Consultancy Services

Drove Agile adoption across development, migration, and support programs.

  • Coached multi-location teams (onshore/offshore)
  • Defined metrics, governance models, and continuous improvement frameworks
  • Acted as strategic liaison between business, technology, and leadership

Product Owner / Project Manager

2011 – 2014 | Tata Consultancy Services

Managed enterprise application portfolios, ran JAD sessions, owned backlogs, and delivered predictable outcomes in fast-paced business environments.

Enterprise Architect & Technical Lead

2003 – 2011 | Tata Consultancy Services

Delivered architecture and technical solutions for major clients including Bank of America, Verizon, IKEA, and BB&T, with strong hands-on background in .NET, SQL Server, and enterprise systems.

Skills & Expertise

Delivery & Leadership

Program Management Delivery Management Stakeholder Management Customer Success Team Leadership

Agile & SAFe

SAFe 6.0 Scrum Kanban Agile Coaching PI Planning ART Leadership

Cybersecurity

Cyber Operations Cyber Threat Hunting (CTH) Security Delivery

Tools & Platforms

Jira Rally TFS VersionOne Azure DevOps

Licenses & Certifications

Lean Expert

Six Sigma Academy Amsterdam (SSAA)

Issued August 2023

SAFe Product Owner/Product Manager (POPM)

SAFe by Scaled Agile, Inc.

Issued January 2022

Master of Computer Applications (MCA)

Bharathidasan University

1997 - 2000

Let's Connect

Interested in working together or learning more about my experience? Feel free to reach out!