Jeyarajan Ramanujam
Delivery Manager | Agile Coach | Program Leader
Seasoned technology and delivery leader with 21+ years of experience driving large-scale enterprise transformations across banking, insurance, retail, telecom, and technology domains.
21+
Years of Experience
500+
Connections
300+
Practitioners Trained
5+
Certifications
About Me
As a Release Train Engineer at American Express, I lead and facilitate agile transformation initiatives across multiple teams and platforms, using my extensive knowledge and experience in various agile frameworks, methodologies, and tools. I have 22+ years of software industry experience, including 10 years of techno-management and 12 years of agile leadership roles, such as Scrum Master, Product Owner, and Agile Coach.
Professional Experience
Delivery Manager
2024 – Present | Tata Consultancy ServicesLeading software service delivery with focus on cybersecurity operations, resourcing, stakeholder management, and customer success.
- Manage end-to-end delivery of cybersecurity projects
- Lead cross-functional teams across multiple geographies
- Drive customer satisfaction and strategic stakeholder relationships
Release Train Engineer / Agile Coach
2020 – 2024 | Tata Consultancy ServicesLed enterprise-wide Agile and SAFe transformations for global clients including Nationwide Building Society, Prudential Insurance, EY, and AXA (UK & US).
- Designed and executed scaled delivery models (ARTs, SoS, Kanban, Scrum)
- Conducted Agile maturity assessments, roadmaps, and coaching for leadership
- Delivered classroom and enterprise training for 300+ practitioners
- Facilitated PI Planning, System Demos, and Inspect & Adapt workshops
Agile Coach / Program Manager
2014 – 2020 | Tata Consultancy ServicesDrove Agile adoption across development, migration, and support programs.
- Coached multi-location teams (onshore/offshore)
- Defined metrics, governance models, and continuous improvement frameworks
- Acted as strategic liaison between business, technology, and leadership
Product Owner / Project Manager
2011 – 2014 | Tata Consultancy ServicesManaged enterprise application portfolios, ran JAD sessions, owned backlogs, and delivered predictable outcomes in fast-paced business environments.
Enterprise Architect & Technical Lead
2003 – 2011 | Tata Consultancy ServicesDelivered architecture and technical solutions for major clients including Bank of America, Verizon, IKEA, and BB&T, with strong hands-on background in .NET, SQL Server, and enterprise systems.
Skills & Expertise
Delivery & Leadership
Agile & SAFe
Cybersecurity
Tools & Platforms
Licenses & Certifications
Lean Expert
Six Sigma Academy Amsterdam (SSAA)
Issued August 2023
SAFe Product Owner/Product Manager (POPM)
SAFe by Scaled Agile, Inc.
Issued January 2022
Master of Computer Applications (MCA)
Bharathidasan University
1997 - 2000
Let's Connect
Interested in working together or learning more about my experience? Feel free to reach out!